Privacy Policy

Privacy Policy

Introduction

Welcome to http://englewood-psychosis-therapy.denvermentalhealthcare.com (hereinafter referred to as “Englewood Psychosis Therapy” or “we”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines the comprehensive steps we take to safeguard your personal data and adhere to international privacy standards.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

  • Our official website, www.englewood-psychosis-therapy.com
  • Any mobile applications or software developed by us
  • Online services and products offered through our platform
  • Interactions between users and our support team

Please note that this policy does not cover third-party websites, applications, or services linked to ours but operated independently, as they have their own privacy policies in place.

Processing Activities

This Privacy Policy guides how we interact with you in various ways:

  1. Using Our Services: When you utilize our applications and services as an authorized user, we collect and process data necessary for your account management and service provision.
  2. Website Visits: If you visit our websites, we track user behavior to enhance navigation and content personalization.
  3. Communication: We may reach out via email, phone calls, or text messages (SMS) for updates, newsletters, or promotional purposes, all while ensuring your consent is obtained where required.

Personal Data Collection

Our data collection practices are diverse and essential for delivering our services effectively:

  • Account Information: This includes user names, passwords, email addresses, and profile details you provide during registration.
  • Payment Details: We securely store payment information like credit card numbers and billing addresses for seamless transaction processing.
  • Financial Records: Financial data is collected and maintained to facilitate billing and account management.
  • Purchase History: Details of products or services purchased through our platform are recorded for internal analysis and improvement.
  • Mobile Device IDs: We may access unique identifiers from your mobile devices to enhance application functionality.
  • Location Data: With your consent, we can gather location information to provide location-based services.
  • Feedback and Reviews: Your feedback, reviews, and ratings help us improve our services.
  • Social Media Details: When you connect your social media accounts, we may collect relevant data from those platforms (subject to their terms).
  • Product Preferences: Information about your preferences and interactions with our products is used to offer personalized experiences.

Cookies Policy

We employ cookies, a common technology, to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website.
  • Preference Cookies: They remember user settings for customized experiences.
  • Analytics Cookies: Used to track website usage and gather statistical data.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Data Retention and Deletion

We have a clear and valid reason for retaining personal data, and we adhere to the following retention periods:

  • We store account information as long as your account is active or required for legal compliance.
  • Payment and financial records are kept for an extended period due to regulatory requirements.
  • Purchase history may be retained for marketing purposes and internal analytics.
  • Once the purpose of data collection is fulfilled, we securely delete or anonymize the data.

Data Security

Protecting your data is our top priority, and we implement robust security measures:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy standards.

Children’s Privacy

We are committed to protecting the online privacy of children under 18 years of age. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Data Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: You can request access to the data we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure: Have your data deleted (also known as ‘the right to be forgotten’).
  • Restriction: Limit the processing of your data under certain circumstances.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated data processing.

To exercise these rights or seek further information, please contact our Data Protection Officer via the details provided below.

Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect evolving practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Us

For any inquiries, requests for data access or deletion, or if you have questions about our Privacy Policy, please reach out:

  • Email: [email protected]
  • Mail: Englewood Psychosis Therapy, 12345 Main Street, Denver, CO 80202